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Category: Help Desk And Support
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(1 vote)
j3.x

RSTickets! Pro is the professional Joomla! HelpDesk ticketing system. It has a high level of personalization and will meet all of your customer support needs.

A help desk ticketing system will allow you to provide prompt and efficient support to your clients. RSTickets!Pro comes by default with an integrated knowledgebase system, thus allowing staff members to decrease response time and improve efficiency.

Author rsjoomla
Demo Demo external
Date 2017-01-26
File Size 1.58 MB
Comments: 2
(0 votes)
j3.x -j4.x

Display official support service open hours and if staff is currently connected. Input your daily hours, open weekdays, vacation dates and userid for support staff and the module will display if support/presale service is supposed to be open, if staff is connected, in the most user friendly way. Keep your customers cool, let them know when to expect a quick response or not.

Author nordmograph
Demo Demo external
Date 2017-06-10
File Size 36.06 KB
Comments: 0
(0 votes)
j3.x -j4.x

ActiveHelper Live Chat is a powerful Live Chat component for Joomla. Interact with your website visitors through a real time live chat communication providing a higher level customer and sales support.

Author ActiveHelper
Demo Demo external
Date 2018-04-07
File Size 97.58 MB
Comments: 0

Provide support services on your site, the easy way. BBcode or full HTML editing. Email replies. WYSIWYG email template editing. Multilingual support. And much more

Author akeebabackup
Demo Demo external
Date 2019-03-24
File Size 6.86 MB
Comments: 0
(0 votes)
j3.x

The RSTickets!Pro Cron plugin extends the standard RSTickets!Pro functionality by adding the possibility to transform an email into a ticket. Basically the administrator can configure an email account, and any emails received on that address can be transformed. Attachments from your email can be included on your ticket as well (this will be based on your Department Uploads settings).

Author rsjoomla
Demo Demo external
Date 2019-05-26
File Size 35.91 KB
Comments: 0
(0 votes)
j3.x -j4.x

With JV-HelpDesk, you can provide a highly efficient and professional 1-on-1 dedicated ticket support to your customers. Deeply integrated with Joomla, JV-HelpDesk provides support services on your site, the easy way with BBcode editing, Email replies, Multilingual support and advanced ACL, and much more!

Author JV-Extensions
Demo Demo external
Date 2019-09-08
File Size 1.98 MB
Comments: 0
(0 votes)
j3.x -j4.x

Helpdesk Pro is a professional Joomla 3.x helpdesk/support tickets extension developed by Ossolution Team. Building on the top Joomla framework and Twitter Bootstrap, Helpdesk Pro not only provide you an easy to use, features rich, effective support tickets system but also a nice, clean, modern interface to end-users. Main features:

Author Ossolution Team
Demo Demo external
Date 2019-10-06
File Size 711.63 KB
Comments: 0
 

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