RSTickets!Pro offers a flexible platform that can be easily extend in terms of functionality. The Report plugin offers an statistical overview of your tickets. Proper staff management is crucial in providing a quality support system. With the Report plugin you can now view the staff member's ticket activity for example. Overall, the Report plugin incorporates a lot of parameters that can be easily configured in order to provide you an overall view of your support

Provide support services on your site, the easy way. BBcode or full HTML editing. Email replies. WYSIWYG email template editing. Multilingual support. And much more!

JS Support Ticket deeply integrated with Joomla and providing more efficient and professional 1-on-1 dedicated ticket support system to its customers. JS Support Ticket designed beautifully and crafted with easy to use and eye catchy layouts, rich features associated with helpdesk and modern design.

Freestyle Support Portal allows Joomla users to have an advanced support/helpdesk system on their website. Freestyle Support Portal is different as it features 5 modules within 1 component – these include an advanced ticket support system, FAQs, knowledge base, testimonials and announcements modules.

Helpdesk Pro is a professional Joomla 3.x helpdesk/support tickets extension developed by Ossolution Team. Building on the top Joomla framework and Twitter Bootstrap, Helpdesk Pro not only provide you an easy to use, features rich, effective support tickets system but also a nice, clean, modern interface to end-users. Main features:

With JV-HelpDesk, you can provide a highly efficient and professional 1-on-1 dedicated ticket support to your customers. Deeply integrated with Joomla, JV-HelpDesk provides support services on your site, the easy way with BBcode editing, Email replies, Multilingual support and advanced ACL, and much more!

The RSTickets!Pro Cron plugin extends the standard RSTickets!Pro functionality by adding the possibility to transform an email into a ticket. Basically the administrator can configure an email account, and any emails received on that address can be transformed. Attachments from your email can be included on your ticket as well (this will be based on your ...

Provide support services on your site, the easy way. BBcode or full HTML editing. Email replies. WYSIWYG email template editing. Multilingual support. And much more

ActiveHelper Live Chat is a powerful Live Chat component for Joomla. Interact with your website visitors through a real time live chat communication providing a higher level customer and sales support.

Display official support service open hours and if staff is currently connected. Input your daily hours, open weekdays, vacation dates and userid for support staff and the module will display if support/presale service is supposed to be open, if staff is connected, in the most user friendly way. Keep your customers cool, let them know when to expect a quick response or not.